Category
Troubleshooting
Resolve issues when discounts do not apply, gifts are not distributed, or storefront displays are missing.
Discount Not Applying
Learn why a discount may not apply and how to resolve the issue.
Gift Not Being Distributed
Learn why a gift may not be distributed and how to resolve the issue.
Widget Not Displaying
Explains the possible causes and solutions when the widget is not displaying.
Product Message Not Displaying
Learn why a product message may not appear and how to resolve the issue.
Server Error
What to do when an error message appears while using the app
Warning Displayed on a Campaign
Learn why warnings appear on the campaign edit page and how to resolve them.
"This product cannot be shipped to this location" Error
Learn why this error appears at checkout and how to resolve it.
Order Details Shows "Review Required"
Learn why "Review required" appears for a post-order gift and how to resolve it.