Eligibility Conditions (Gift Campaign)

Eligibility conditions in RuffRuff Order Bonus let you narrow down the customers or orders that receive a gift. If you set no conditions, all customers are eligible.

When you add multiple conditions, you can combine them in either of the following ways.

The following conditions are available.

The subtotal is evaluated as follows.

• Calculation: Adds together each item's unit price × quantity.

• Excluded costs: Shipping, tax, and fees are excluded.

• Post-order distribution: Uses the order line items for evaluation.

• Currency: Enter the amount in the store currency. When customers purchase with a cart in a currency other than the store currency, the subtotal is compared with the amount converted to that currency at the exchange rate.

Example: Product A (¥1,000) × 2 + Product B (¥500) × 1 gives a subtotal of ¥2,500.

The settings are as follows.

Under "Applies to", "Advanced settings" lets you narrow by purchase type and set products to exclude.

Item quantity is evaluated as follows.

• In-cart distribution: Uses the total quantity of items in the cart.

• Post-order distribution: Uses the order line items.

The settings are as follows.

Only published collections and products with "Active" or "Draft" status are included in the calculation.

Under "Applies to", "Advanced settings" lets you narrow by purchase type and set products to exclude.

Evaluated by whether the customer is logged in. Use this condition to distribute gifts differently to logged-in customers and guests.

The settings are as follows.

The "Customer login status" condition has the following limitations.

• Unavailable when: You cannot set this condition when Online Store uses "After the order" or when Online Store is excluded from the campaign.

• Reason: Order data cannot determine the customer's login status at checkout.

If a campaign uses both in-cart distribution on the online store and channels other than the online store, note the following.

• Added channels: Post-order evaluation cannot determine the customer's login status at the time of purchase.

• Orders requiring review: These are orders whose eligibility cannot be determined by the other conditions alone and therefore depends on login status.

Evaluated using tags assigned to the customer.

The settings are as follows.

Each match type is evaluated as follows.

Eligibility by distribution method is as follows.

• In-cart distribution: Customers who are not logged in are ineligible.

• Post-order distribution: Regardless of login status, eligibility is evaluated using the tags of the customer linked to the order.

Evaluated using metafield values assigned to the customer. This supports custom attributes such as a membership rank of GOLD.

The settings are as follows.

The customer metafield namespace and key must be configured in Shopify admin in advance.

Eligibility by distribution method is as follows.

• In-cart distribution: Customers who are not logged in are ineligible.

• Post-order distribution: Regardless of login status, eligibility is evaluated using the metafields of the customer linked to the order.

The following example evaluates custom.rank for in-cart distribution on the online store. Customers who are not logged in are ineligible for every operator.

Evaluated using the customer's historical order count.

The settings are as follows.

Example: Distribute a gift to customers who have placed 10 or more orders.

Eligibility by distribution method is as follows.

• In-cart distribution: Customers who are not logged in are ineligible.

• Post-order distribution: Regardless of login status, eligibility is evaluated using the total order count of the customer linked to the order, excluding the current order.

Evaluated using the customer's historical total purchase amount.

The settings are as follows.

Example: Distribute a gift to customers who have spent ¥10,000 or more in total.

Eligibility by distribution method is as follows.

• In-cart distribution: Customers who are not logged in are ineligible.

• Post-order distribution: Regardless of login status, eligibility is evaluated using the total spent by the customer linked to the order, excluding the current order.

In this case, even if a gift is added automatically on the storefront, an error appears at checkout when “Limit distribution of gifts that do not meet conditions” is enabled in the Restrictions settings.

For setup notes when you sell in other currencies, see How amounts work when you sell in other currencies.

• Number of conditions: You can add any number of conditions, including none.

• Combining multiple conditions: Select AND (all conditions must be met) or OR (any condition can be met).

• Product and collection limit: You can select up to 50 products and up to 50 collections. To include 51 or more products, or to target products by product tag, create a collection of those products and select "Specific collection". To target by product tag, create an automated collection that uses the tag as a condition.

• When customer information is unavailable for post-order distribution: Customer tag, customer metafield, customer total order count, and customer total spent conditions are not met.

• How purchase types are handled: Products on purchase options without recurring delivery, such as pre-orders, are treated as one-time purchases.

• Required permission: The first time you use "Purchase types to include", you must allow the "Read purchase options" permission. This permission is used only to read purchase options on products.

• Gift Settings

• Restrictions (Gift Campaign)

• What Is a Gift Campaign?